Sunnova Flex Power Program in Your Area
Maximize your solar benefits and unlock the full potential of your Sunnova home solar and battery system by participating in a program in your area.
Want to Learn More?
Empower Puerto Rico’s energy future by joining the Sunnova Flex Power Program™ today. For more information contact our customer care team
Why Participate?
Earn Rewards
Participants get an incentive payment based on the energy dispatched by their battery during BEDRP events, potentially earning annual compensation up to $1,000!*
Enhance energy independence
With the Sunnova Flex Power Program™, you’re contributing to a more resilient and sustainable energy future for yourself, and the island.
Support your community
Your participation helps reduce the strain on Puerto Rico’s electric grid, particularly during peak usage times or emergencies.
Seamless participation
Tesla Powerwall customers can sign up directly via the Tesla app, while non-Tesla customers can enroll with an easy-to-use online form. Sunnova manages and administers all aspects of the program for you. You don’t have to lift a finger!
Enrollment
For Tesla Powerwall Customers
If you’re an eligible customer, Sunnova will send you an enrollment email explaining the steps to follow for enrollment through the Tesla app.
For Non-Tesla Battery Customers
If you’re an eligible customer, Sunnova will send you an enrollment email so that you can sign up.
The Sunnova Flex Power Program™ FAQ
During an event, your battery will discharge stored energy to support the grid.
Events will be called primarily between 7-11 PM and the expected duration will be 2 hours, although can range between 30 minutes to 4 hours. Your battery can be called upon an expected 50 -100 times per year.
The program is designed to ensure that your battery retains enough charge for personal use, even during a BEDRP event.
You will need to provide your utility information (matching your utility account) to successfully enroll. See the example below for reference:
1. The Account Number can be found on Page 1 of the customer`s monthly electricity bill in the top right corner.
2. The Premises ID can be found on Page 3 of the customer`s monthly electricity bill under “Service and Mater Information”.
Incentives are paid quarterly, with the payment applied as a credit to your Sunnova account or directly to your bill, depending on your contract type.
Yes, a customer may elect to opt out of any single event following the instructions below:
Tesla Customers1. Click Scheduled Event under Tesla Virtual Power Plant.
2. Click Opt Out for this Event and follow any prompts.
Non-Tesla Customers
Non-Tesla Customers can opt out of any single event by contacting Sunnova at energyservicedispatch@sunnova.com at least 24 hours in advance.