Contact Us. We’re Here for You.

Our customer service team is here to answer any questions and listen to what you have to say.

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Sunnova Customers

Address:
20 Greenway Plaza #540
Houston, TX 77046

866.SUNNOVA

(+1.866.786.6682)

Email Customer Service

Office Hours:
Monday - Friday: 6 a.m. - Midnight (CT)
Saturday: 7 a.m. - 9 p.m. (CT)
Sunday: Noon - Midnight (CT)

Holiday Hours:
Christmas Eve: Dec 24th - CLOSED
Christmas Day: Dec 25th - CLOSED
New Years Eve: Dec 31st - 6am-9pm (CST)
New Years Day: Jan 1st- CLOSED

Natural Disasters

Natural Disaster FAQs

During a natural disaster, your safety is of upmost importance to us. We’ve provided a list of frequently asked questions during hurricanes or other natural disasters.

View FAQs

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Community Customers

New Home Solar Standard Community Customers

Office Hours:
Monday - Friday: 6 a.m. - 6 p.m. (PT)

Phone: +1.877.757.7697

Email Customer Service

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MySunnova.com

MySunnova Customer Portal

Pay Your Bill and Check Your Production Online!

You can do that and more in our customer portal, MySunnova! Log in to your account and access all the important information you need to know about your home solar system in one place: Hourly, daily, and monthly.

Visit MySunnova