COOKIE POLICY
1. INTRODUCTION
Purpose
Our website uses cookies to distinguish you from other users of our website.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive and are essential for our website to function properly.
We also use cookies to help us to provide you with a good experience when you browse our website and allows us to improve our site.
Scope
The cookies we use may include:
Strictly necessary cookies: these are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
Analytical or performance cookies: these allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
Functionality cookies: these are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
Targeting cookies: these cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
You can find more information about the individual cookies we use and the purposes for which we use them in the table below.
| Cookie Title Cookie Name | Purpose |
|---|---|
| Session or Strictly Necessary Cookies |
Session cookies are cookies that expire and are deleted at the end of a browser session, that is, from when you open the browser to when you exit it. They allow us to link your actions during a single browser session to enable our website to be used the most efficiently. As these cookies are not generally stored beyond the browser session, they are usually considered less privacy-intrusive than other types of cookies and are less likely to constitute personal data. |
| Persistent or Performance Cookies or Functional Cookies |
A persistent cookie is stored on your terminal equipment between browsing sessions, until it reaches a defined expiration date (which can be minutes, days or several years in the future). They therefore enable our website to "recognise" you on your return, to remember your preferences and to tailor services to you. They may also be used to track your browsing activity across different websites and to build up a detailed profile of your browsing behaviour for use in targeted advertising. For this reason, persistent cookies are generally considered to be more privacy-intrusive than session cookies. They are sometimes referred to as "tracking cookies". |
| First-Party or Targeting Cookies |
Whether a cookie is "first" or "third" party refers to the website or the domain placing the cookie. First-party and targeting cookies are placed by our website itself when you visit our site. This means assigning a unique identity to you by setting the cookie to either your browser and or your hard drive with a view to tracking your journey on our website. First-party and targeting cookies are commonly used by website operators for session management, personalisation and recognition purposes, where the information the cookie transmits is later combined with the personal information the user has supplied to the website in the course of a sale or other contact. You can block first-party cookies by adjusting your browser settings. However, this may lead to a loss of functionality when visiting our website. |
| Third-Party Cookies |
Third-party cookies are cookies planted by parties, other than the website operator (as defined by the URL placed in the address bar of the browser). It usually happens when the website incorporates images, social media plugins or advertising from other sites, as these can set cookies as well. It also includes cookies set by third-party adtech providers. |
2. THIRD PARTIES
Please note that third parties may also use cookies, over which we have no control. These third parties may include, for example, advertising networks and providers of external services like web traffic analysis services. These third party cookies are likely to be analytical cookies, performance cookies and/or targeting cookies. To deactivate the use of third party advertising cookies, you may visit the consumer page to manage the use of these types of cookies.
3. ACCEPTING OR REJECTING COOKIES
You can choose which analytical, functionality and targeting cookies we can set by clicking either “On” or “OFF” buttons on our website for the following:
- Session or Strictly Necessary Cookies;
- Persistent or Performance Cookies;
- Functional Cookies; and/or
- First Party or Targeting cookies.
However, if you use your browser settings to block all cookies (including session or strictly necessary cookies) you may not be able to access all or parts of our website.
4. DURATION
Except for session or strictly necessary cookies, all cookies will expire after the 729 days.
Here are the cookies we track, including the name, source URL, expiration date and (where needed) an explanation:
5. CHANGES TO OUR COOKIE POLICY
Our Cookie Policy may change from time to time. We will post any changes to our Cookie Policy here. We will keep prior versions of this Cookie Policy in an archive for your review upon request.
6. QUESTIONS AND HOW TO CONTACT US
If you have any questions, concerns, complaints or suggestions regarding our Privacy Policy or wish to exercise your data subject rights or otherwise need to contact us, please do so via our details below:
20 Greenway Plaza, Suite 540
Houston, Texas 77046
United States
customerservice@sunnova.com
1-866-786-6682